Get in Touch With Us
Whether you've spotted something on our site that needs a second look, have a question about one of the casinos we've reviewed, or want to share feedback about your experience with our content, this page tells you exactly how to reach us and what happens after you do.
How to Contact the USA Casino Team
The most direct way to reach us is by email. Every message is read by a real team member — not filtered by an automated system — and we aim to reply within two working days. You can write to us at [email protected].
To help us get back to you as quickly as possible, include a clear subject line and a brief description of what your message is about. The more context you give us upfront, the sooner we can point you to the right answer or the right person.
What You Can Reach Us About
We hear from a wide range of readers — from people new to online casinos who want guidance on how things work, to experienced players who've noticed a detail we should revisit. All of the following are welcome:
- Accuracy and corrections — If something in our casino reviews, bonus listings, or eligibility information looks out of date or incorrect, please flag it. We take editorial accuracy seriously and review every report we receive.
- Questions about content — Unclear about how a welcome bonus works, what a wagering requirement means, or how payout percentages are calculated? Ask us directly and we'll help clarify.
- Responsible gambling concerns — If you or someone close to you is experiencing difficulties related to gambling, please mention this in your message. We will respond with appropriate signposting to support services. You can also contact the National Problem Gambling Helpline at 1-800-522-4700, available 24 hours a day, or visit ncpgambling.org for resources.
- Suggestions for coverage — If there's a casino, payment method, or topic you'd like us to review or cover in more depth, we're genuinely interested in reader-driven ideas.
- Partnership and business enquiries — If you represent a brand or organisation and would like to explore working together, introduce yourself and explain what you have in mind. We assess all commercial relationships independently — our editorial rankings are not for sale.
- Technical issues — Broken links, pages that won't load, or anything else on the site that isn't behaving as it should — let us know and we'll look into it.
What to Expect After You Write to Us
Our standard response window is two working days. During unusually busy periods it may take a little longer, but we will always follow up — we don't leave messages unanswered. You'll hear from someone who has actually read what you wrote, not a templated auto-reply.
If your message involves a time-sensitive matter — such as a responsible gambling concern or a factual error that could affect readers — please say so clearly in your subject line and we will prioritise accordingly.
A Note on Editorial Independence
USA Casino is a comparison and review site. Our content covers online casinos available to residents of the United States, including welcome offers, payout rates, payment methods, licensing, and responsible gambling tools. We earn commission from some of the casinos we feature, but commercial relationships do not determine how we rank or assess them. If you believe a review is misleading or that we've missed something important, tell us — reader scrutiny makes our work better.
All casinos featured on this site are reviewed against a consistent set of criteria: licensing and regulatory standing, game fairness, payout speeds, security standards, and the quality of their responsible gambling tools. If you'd like to understand how we reach our conclusions, feel free to ask.
Responsible Gambling Resources
Online casino games involve real money and real risk. Outcomes are determined by certified random number generators and the house always holds a statistical edge — no strategy changes that. If gambling is affecting your finances, relationships, or wellbeing, support is available:
- National Problem Gambling Helpline: 1-800-522-4700 (call or text, 24/7)
- National Council on Problem Gambling: ncpgambling.org
- Gamblers Anonymous: gamblersanonymous.org
- State-level self-exclusion programmes are available in all regulated US gambling states — contact your state's gaming control board for details.
You can also reach out to us directly and we will help point you to the right resource for your state.
Our Commitment to Readers
This site exists to help US residents make informed decisions about where they play online. That means honest assessments, clear disclosure of commercial relationships, and content that doesn't overstate what casinos offer. We never imply guaranteed winnings, and we present limitations alongside every offer we cover. If our content ever falls short of that standard, we want to know.
Thank you for visiting. We look forward to hearing from you.